Frequently Asked Questions
Everything you need to know about bringing Mead home.
What is the standard shipping timeframe for furniture and large decor?
Standard shipping typically takes 5-10 business days. For oversized furniture items, our specialized white-glove delivery team will contact you within 48 hours of purchase to schedule a delivery window that fits your schedule.
Can I return home goods if they don't fit my space?
Yes, we offer a 30-day return policy for most items in their original condition. Please note that custom-made upholstery and final sale items are not eligible for return. Return shipping fees may apply for large furniture items.
Are your wood products sustainably sourced?
At Mead, we prioritize environmental responsibility. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood, ensuring that your home aesthetic supports global reforestation efforts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture investments.
How do I care for my Mead textiles and upholstery?
Each product comes with a specific care label. Generally, we recommend professional cleaning for our linen and velvet pieces. For rugs, regular vacuuming and immediate spot cleaning with a damp cloth will maintain their longevity.
Do you offer interior design consultations?
We do! Mead offers complimentary 30-minute virtual consultations with our design experts to help you select the perfect pieces for your floor plan and color palette.